Início

Agenda

Tuesday, April 21, 2009

BPM Professional Certification Course

Wednesday, April 22, 2009

Opening Welcome
Process - it's a people thing | Ian Gotts (Keynote Speaker)
Supply Chain Management in a Service Environment or Fixing a self-inflicted Wound |  Willem Van Oppen (Keynote Speaker)
BPM in Public Administration in Belgium | Noel Van Herreweghe (Case Study)BPM no Instituto Geográfico Português - A oportunidade do desafio | Maria do Rosário Gaspar (Case Study)
Lunch Break
Smart BPM: Business Rules and Processes | Jan Vanthienen (Keynote Speaker)
Round Table 1
BPM/Innovation
Jorge Soeiro Marques
Round Table 2
BPM/Strategy Control/ Leadership
Jorge S. Coelho
Elsa Cardoso
Willem Van Oppen
Ian Gotts		Round Table 3
BPM/Business Rules
Diogo R. Ferreira
Jan Vanthienen
Mário Saraiva
Rodrigo Castelo		Round Table 4
BPM/SOA
Jorge Cardoso
BPM Shop - Holistic Products & Services for BPM initiatives | Mário Moreira
Wiston Wolf (Sponsor Presentation) 		BPI - Business Process Improvement | Jorge Saraiva
Exact Portugal (Sponsor Presentation)
Pecol - Sustentar o sucesso com uma abordagem BPM | Jorge S. Coelho (Case Study)Business Information Services Library (BISL) | Bert Pranger (Case Study)
Welcome Cocktail Party and Exhibition

Thursday, April 23, 2009

The Internet of Services: Challenges and Opportunities | Jorge Cardoso (Opening Welcome and Keynote Speaker)
Process Excellence Center in BPM | Theo Van den Hurk (Keynote Speaker)
IPO - Melhoria de processos com adopção do ABC | Ana Paula Harfouche (Case Study)EDF French Electricity Company |
Jean-Luc Aschard (Case Study)
SMAS Loures - Gestão por Processos - uma metodologia para a Mudança Organizacional (MLEARN) | Catia Gueidão (Case Study)Eandis: BPO at a Belgian energy distributor | Friederike Schröder-Pander (Case Study)
Lunch Break
The future of BPM        | Keith Harrison-Broninski (Keynote Speaker)
Round Table 5
BPM/Business Architecture
José Tribolet
Theo Van den Hurk		Round Table 6
BPM/Governance/ITIL
Luis Vidigal
Eddy Janssen		Round Table 7
BPM/Public Administration
Marina Pereira
Noel Van Herreweghe		Round Table 8
BPM/People
Frits Bussemaker
Keith Harrison-Broninski
The ProcessCommunity, the value of connected BPM-professionals
Closing Session