Dee Carri is an accomplished process and change management executive with 20+year’s business experience. Dee is passionate about quality and performance. By enabling others to realise their potential through process and quality methods she has developed a reputation for delivering real value through process-based methods, models and designs. Dee offers professional services as a consultant, facilitator, speaker and coach. Her company, Torque Management, is a strategic partner of BPTrends (www.BPTrends.com), providing their BPM Curriculum in Europe. During her career Dee has held a number of senior management positions: Gartner UK as Consulting Director, PA Consulting Group in Ireland as e-business development Director, Élan Corporation plc as Vice President Information Technology, and Member of the Board of Management of Elan Pharma Ltd. Dee established Torque Management (www.torquemanagement.com) in April 2002 to pursue her passion and interest in quality and performance.